The SNAP benefits for these households are available on the 1 st calendar day of each month.Īutomated Response (ARU) and Recipients’ Customer Service: Households receiving their cash benefits directed to their personal account will have their cash benefits available on the 3 rd banking day of each month. Clients whose last names begin with the letters A-I are available on the 3 rd calendar day of each month, while clients with last names beginning with the letters J-Z are available on the 5 th calendar day. Monthly benefits are available to eligible households based on the first letter of the clients’ last name. This contract will expire on Jwith 2 one-year extension options. Morgan Chase, EFS to process the payments for public assistance. Morgan Chase was the winning bidder and Hawaii has again contracted with J. The WSEA again went out with an RFP to procure services for EBT III contract. There was no change in services to the Department’s EBT system or operations with the buyout. The purchase became effective on January 16, 2004. Morgan Chase negotiated with Citigroup to purchase the Citicorp Electronic Financial Services, Inc. Hawaii Department of Human Services (HDHS) finalized its EBT contract with CEFS in May 2003 for a 7-year period to run from Juntil June 30, 2010. In May 2002, CEFS was again selected as the winning EBT contractor. The WSEA issued a second RFP for the EBT II contract in December 2001. (CEFS) began in July 1997 and expired on June 30, 2003. Hawaii’s initial contract with Citicorp Electronic Financial Services, Inc. Although the Request for Proposal (RFP) is combined for the WSEA contract, each state enters into a contract separately with the EBT contractor. Together with Alaska, Arizona, Colorado, Idaho, Nevada, Washington, Wyoming, Nebraska, and the territory of Guam, Hawaii remains a member to discuss on-going operations and for reprocurement of contracts. Hawaii is one of 10 western states forming the WSEA consortium. Western States EBT Alliance (WSEA) and EBT Contractor: Payments distributed through this system are: Temporary Assistance for Needy Families (TANF), Temporary Assistance for Other Needy Families (TAONF), General Assistance (GA), Aid to the Aged, Blind or Disabled (AABD), Repatriates, Childcare, Employment and Training (E & T), First-To-Work (FTW) and the SNAP programs. Recipients receiving cash assistance may also choose to have their cash benefits directly deposited into their personal bank accounts. The EBT system utilizes a debit card which allows the clients to access their cash and/or SNAP benefits at food retailers through their Point of Sale (POS) machines and Automated Teller Machines (ATMs). childcare), and Supplemental Nutrition Assistance Program (SNAP). The Hawaii Electronic Benefit Transfer (HI/EBT) system processes the payments for public financial assistance (i.e. Hawaii Electronic Benefit Transfer (EBT) Program
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